Question 1

What exactly does Scoreforward do for me?

Accepted Answer

Scoreforward helps you identify and fix credit challenges, improve your score, and get ready for major financial steps—like qualifying for a mortgage, refinancing, or getting lower interest rates. We help you build long-term credit health.

Question 2

Is this free for me?

Accepted Answer

Yes. If your employer offers Scoreforward, the service is fully covered. There are no extra charges or hidden fees.

Question 3

Do you just dispute items on my credit report?

Accepted Answer

No. We don’t rely on mass or automated disputes. Instead, we help you resolve credit issues properly—by negotiating with creditors when needed, removing inaccurate information, and improving the factors that build a strong, lasting credit profile.

Question 4

What kind of results can I expect?

Accepted Answer

Results vary based on your starting point, but many users see measurable improvement in their credit scores within a few months. More importantly, we help you build the habits and structure needed to maintain strong credit long-term.

Question 5

Is this safe and confidential?

Accepted Answer

Yes. Your credit situation is handled privately between you and Scoreforward. Nothing is shared with your employer.

Question 6

Can I talk to a real person?

Accepted Answer

Absolutely. Our credit specialists are available to guide you through your personal plan, answer questions, and help you take the right next steps.

Question 7

What happens if I leave the company?

Accepted Answer

If you leave your employer, we’ll continue working with you for up to 3 more months at no cost to help you stay on track and finish what you’ve started.

Question 8

Do you pull a copy of my credit report?

Accepted Answer

No. We don’t pull your credit report directly. If we need to review it, we’ll guide you through securely pulling a soft copy yourself (which does not impact your score), and we’ll build your credit strategy based on that information.